1 Introduction
Welcome to uuuok. We believe your privacy is a fundamental right. This Privacy Policy explains how uuuok collects, stores, and uses your personal data.
This Privacy Policy applies to all users of the uuuok website (uuuok.pro) and mobile application. By using our platform, you are considered to have accepted the terms of this Privacy Policy.
Uuuok believes in full transparency. This Privacy Policy is written in plain language so you can easily understand how your data is managed.
This Privacy Policy was last updated in January 2026. You will be notified of any future changes.
2 What Data We Collect
Uuuok collects information from you in several ways. Each method is described in detail below:
Information provided at registration:
- Name, date of birth, and gender
- Mobile number and email address
- Residential address and district
- National ID number (for KYC verification)
- Mobile banking number (bKash/Nagad/Rocket)
Automatically Collected Information:
- IP Address & Device Type
- Browser type and operating system
- Platform access times and session information
- Gaming history and transaction records
- Cookies & Local Storage Data
We only collect data that is necessary to operate and improve our services. No unnecessary information is collected.
| Type of Information |
Reason for Collection |
Mandatory |
| Name & Contact Information |
Account Creation & Communication |
Yes |
| National ID Card |
Identity Verification (KYC) |
Yes |
| Payment Information |
Deposit & Withdrawal Processing |
Yes |
| Device & IP Information |
Security & Fraud Prevention |
Automatic |
| Gaming History |
Service Improvement & Personalization |
Automatic |
3 How Your Information Is Used
Uuuok uses the data we collect for the following purposes:
- Account Management: To create and maintain your profile and ensure secure login.
- Payment Processing: Processing deposits and withdrawals securely and maintaining transaction records.
- Customer Support: To help our support team resolve your issues and answer your questions promptly.
- Security Assurance: Analyzing data to prevent fraud, hacking, and money laundering.
- Service Enhancement: Analyzing data to enhance your gaming experience.
- Official Notifications: Keeping you informed about important updates, bonus offers, and policy changes.
- Legal Obligations: Retaining and providing data as required by regulatory authorities.
Your data is never sold or shared with third parties for marketing or advertising purposes.
4 Data Retention & Duration
Uuuok stores your data on secure servers. Retention periods depend on the type of data and applicable legal requirements.
- Active account data: Retained for as long as the account remains active.
- Transaction records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
- KYC documents: Retained for up to 7 years as required by law.
- After account closure: Most data is deleted within 90 days, though certain records may be retained for legal purposes.
All data stored on our servers is encrypted. Security measures are maintained at both the physical and logical levels.
Our data centers operate under ISO 27001 certified security practices and undergo regular security audits.
5 Data Sharing & Disclosure
Uuuok never sells your personal data. However, limited information may be shared in specific circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process your deposits and withdrawals.
- Law Enforcement: Data may be disclosed when required by a court order or government directive.
- Fraud Prevention: Relevant authorities may be notified in cases of suspicious activity.
- Technology Partners: Technology service providers necessary for platform operations are granted limited access to your data and are not permitted to use it for any other purpose.
Before sharing any information with third parties, uuuok ensures they adhere to an equivalent standard of privacy protection. All third parties contracted with us are required to comply with strict confidentiality obligations.
Your information is never sold to advertisers, data brokers, or marketing companies — this is a strict policy at uuuok.
6 Cookie Policy
Cookies and similar technologies are used on the uuuok website and app. Cookies are small text files stored on your device that help us improve our services.
Cookies we use:
- Essential Cookies: Required to maintain login sessions and core platform functionality. Disabling these may cause the site to not work properly.
- Functional Cookies: To remember your preferences, language settings, and game progress.
- Analytics Cookies: To understand which pages are visited most, helping us improve our services.
- Security Cookies: To prevent CSRF attacks and fraudulent activity.
You can manage cookie preferences at any time through your browser settings. Please note that disabling essential cookies may limit certain platform features.
uuuok never uses third-party tracking cookies that could track you across other websites.
7 Your Right to Privacy
Under uuuok's Privacy Policy, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request a correction if any of your information is inaccurate.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Right to Object: You may object to certain types of data processing.
- Right to Data Portability: You may request a copy of your data in a structured, portable format.
- Right to Withdraw Consent: You may withdraw your consent to data processing at any time.
To exercise any of these rights, please contact our support team. We will process your request within 30 business days.
If legal obligations prevent us from deleting certain data, we will inform you of the reason and make every effort to offer an alternative solution.
8 Protection of Minors
Uuuok is strictly for users aged 18 and above. We take extra care to protect the privacy of minors.
- We do not knowingly collect data from anyone under the age of 18.
- Age is verified at the time of registration, and accounts suspected of belonging to minors are investigated.
- If we become aware that we have collected data from a minor, it will be deleted immediately upon notification.
- If a parent suspects their child is using our platform, please contact us immediately.
If uuuok discovers that a minor has provided their data, the account will be terminated and the relevant authorities will be notified.
9 Security Measures
Uuuok employs industry-leading security technology to protect your data. Our security framework operates on multiple layers:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption, ensuring bank-level security.
- Two-Factor Authentication (2FA): OTP verification is used during login to provide an additional layer of security.
- Firewall & DDoS Protection: Our servers are protected by advanced firewalls to defend against cyberattacks.
- Regular Security Audits: Independent security experts regularly audit our systems.
- Access Control: Only authorized personnel may access specific data, and all access is logged.
- Data Backup: Regularly encrypted backups are maintained to prevent data loss in the event of an incident.
Keep in mind, however, that no method of transmission over the internet is 100% secure. Please keep your password confidential and report any suspicious activity to us.
Our security team monitors systems 24/7. Any suspicious activity is responded to immediately.
10 Policy Changes & Updates
Uuuok may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the following channels:
- An SMS or app notification will be sent to your registered mobile number.
- An update notice will be displayed when you access the platform.
- The update date at the top of this page will reflect any changes.
If you continue using uuuok after a revised policy takes effect, you will be considered to have accepted the new terms. For significant changes, however, we will seek your explicit consent separately.
If you have any questions or concerns about this Privacy Policy, please contact our support team. We are always here to help.
You will be notified at least 15 days before any significant policy changes take effect.